Shipping policy

Thank you for choosing Patterson Provisions LLC. Our Shipping Policy outlines the terms and conditions related to the shipment of our products. Please take a moment to review this information.

1. Processing Time: Orders are typically processed within 1-2 business days from the date of purchase. However, during peak seasons or promotional periods, processing times may be extended. We appreciate your patience and understanding.

2. Shipping Methods: We offer various shipping options to accommodate your preferences. The available methods and associated costs will be displayed at checkout. Patterson Provisions LLC currently utilizes reputable carriers to ensure the safe and timely delivery of your order.

3. Shipping Destinations: Patterson Provisions LLC currently ships within the continental United States. We are actively working to expand our shipping destinations, and we appreciate your understanding if we are currently unable to deliver to your location.

4. Estimated Delivery Times: Delivery times are estimated based on the selected shipping method and your location. While we strive to provide accurate estimates, unforeseen circumstances such as weather conditions or carrier delays may impact delivery times. Patterson Provisions LLC is not responsible for any delays beyond our control.

5. Order Tracking: Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. Please allow a brief period for the tracking information to be updated by the carrier.

6. Shipping Costs: Shipping costs are calculated based on the selected shipping method, the weight of the package, and the destination. The shipping cost will be displayed at checkout before you complete your purchase.

7. Shipping Errors and Damages: In the event of shipping errors or damages to your order, please contact our customer service team within 48 hours of receiving the package. Provide detailed information and, if possible, include photographs of the damaged items and packaging. We will work promptly to resolve the issue.

8. Returns and Exchanges: For information regarding returns and exchanges, please refer to our Return Policy.

9. Contact Information: If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team at info@pattersonprovisions.com. We are here to assist you and ensure your experience is enjoyable from start to finish.

Thank you for choosing Patterson Provisions LLC. We appreciate your business!